GM Parts Warranty for GMC Repairs in Hammond, LA
GM covers parts installed by a GM dealership such as Ross Downing GMC with three warranties: 24 months and unlimited miles with labor on most service replacement parts, a limited lifetime warranty with 24 months of labor on select parts, and 12 months and unlimited miles with labor on select ACDelco parts. Keep your repair order, and return to a GMC dealership for a warranty repair.
- 24 months, unlimited milesmost service replacement parts, labor included
- Limited lifetimeselect parts, 24 months of labor, while you own the vehicle
- 12 months, unlimited milesselect ACDelco parts, labor included
- Service 985-222-2386parts 985-543-6833
PARTS WARRANTY INFORMATION
Care greater than the sum of its parts
When you need warranty coverage, there is no reason to overcomplicate it. You can take advantage of three different levels of Parts Warranties for your GMC. These simple and straightforward options help cover your vehicle when you take it to the Certified Service experts for repair or replacement auto parts. Read below for more information to see which warranty works best for you.
24-Month/Unlimited-Mile Limited Warranty
Our most common Parts Warranty offers a coverage period on a majority of our Service Replacement Parts, including labor (ACDelco and GM Genuine Parts included), as long as the part was installed by a General Motors dealership. Please visit your local GM dealership to learn more about the warranty part details and qualifications. Warranty effective April 1, 2018. Parts that are covered include:
- GM Original Equipment Brakes
- GM Original Equipment Rotors
- GM Original Equipment Alternators and Starters
- Professional Brakes
- Professional Rotors
- Professional Alternators and Starters
Visit your local GM dealership for more product details
Limited Lifetime Warranty
General Motors offers a Limited Lifetime Warranty on specific service parts sold by GM dealers. GM warrants to the purchaser that it will replace these specific GM Genuine/ACDelco parts for all manufacturer defects, including 24 months of labor (see list below):
- Chassis Parts
- Fuel Pumps – Electronic
- Ignition Wire Sets
- Radiators
- Shock Absorbers/Struts
- Wheel Bearings – Hub Bearings
Effective Date: This Limited Lifetime Warranty is valid for parts purchased on or after April 1, 2014 and shall remain in effect for as long as the named purchaser owns the vehicle on which the part was installed.
Qualifications: It will be incumbent on the purchaser to retain the original sales receipt and/or job card, together with the properly completed warranty reimbursement form. A warranty reimbursement form is provided at time of purchase or can be downloaded from the internet at genuinegmparts.com.
12-Month/Unlimited Warranty
Effective April 1, 2018, General Motors offers a 12-month/unlimited-mile coverage period on these select ACDelco Replacement Parts, including labor, as long as the part was installed by a General Motors dealership (see list below):
- Advantage Wheel Bearings – Hub
- Advantage Shocks and Struts
- Advantage Brakes
- Advantage Chassis Parts
- Parts that include bolts, fasteners, grommets, spacers, shims, washers, and clips
Exclusions
The 24-Month/Unlimited-Mile Limited Warranty, the Limited Lifetime Warranty, and the 12-Month/Unlimited Warranty exclude the following:
- Fluids or any additional parts necessary to complete the installation
- Damage due to improper installation, alteration, or objects striking the part
- Damage caused by the use of a coolant or coolant mixture not in accordance with the vehicle warranty
- Improper application; use of part in a manner not specified by General Motors
- Loss of time, inconvenience, loss of use, or other incidental or consequential damages
Original Purchaser's Obligations
This auto part warranty remains in effect for as long as the original purchaser owns the eligible vehicle on which the part(s) was originally installed. The original purchaser seeking a repair must return the vehicle to a GMC dealership. The original purchaser must provide a copy of the original auto repair order showing that a GMC dealership had earlier replaced the warranty-eligible part. The cost of the replacement auto part(s) will be covered; labor is covered up to 2 years of original purchased part. Locate a dealer near you to take advantage of this valuable warranty and the expertise of our technicians, who receive exclusive training on your specific vehicle.
Schedule ServiceYou may seek further assistance from:
Certified Service Limited Lifetime Parts Warranty
P.O. Box 441520
Detroit, MI 48244
1-866-215-6635
Visit Us
1301 S MORRISON BLVD, HAMMOND, LA 70403
Service
| Monday | 7:30AM - 6:00PM |
| Tuesday | 7:30AM - 6:00PM |
| Wednesday | 7:30AM - 6:00PM |
| Thursday | 7:30AM - 6:00PM |
| Friday | 7:30AM - 6:00PM |
| Saturday | Closed |
| Sunday | Closed |
Which GM Parts Warranty Covers My Repair?
The coverage depends on the part: most service replacement parts get 24 months and unlimited miles, chassis parts, electronic fuel pumps, ignition wire sets, radiators, shocks and struts, and wheel and hub bearings from GM Genuine Parts and ACDelco get a limited lifetime warranty, and select ACDelco Advantage parts get 12 months and unlimited miles. In every case the part has to come from, or be installed by, a GM dealership.
| Warranty | Example parts | Labor |
|---|---|---|
| 24 months, unlimited miles | GM Original Equipment and ACDelco Professional brakes, rotors, alternators and starters | Included |
| Limited lifetime | Chassis parts, electronic fuel pumps, ignition wire sets, radiators, shocks and struts, wheel and hub bearings | 24 months |
| 12 months, unlimited miles | ACDelco Advantage wheel and hub bearings, shocks and struts, brakes and chassis parts | Included |
Source: GM parts warranty terms shown on this page; see them for the full list of parts and exclusions.
How to Use Your GM Parts Warranty
Bring the vehicle back to a GMC dealership with a copy of the original repair order showing the dealership replaced the part; the replacement part is covered, and labor is covered for up to 2 years from the original part purchase. For the limited lifetime warranty, keep the original sales receipt or job card and the warranty reimbursement form, which is provided at purchase or available at genuinegmparts.com.
Keep
- The original repair order from the GMC dealership
- The sales receipt or job card for lifetime-warranty parts
- The warranty reimbursement form
- Your vehicle, since coverage ends when the original purchaser sells it
Not covered
- Fluids or additional parts needed to complete the installation
- Damage from improper installation, alteration or objects striking the part
- Damage from coolant not used as the vehicle warranty specifies
- Loss of use, inconvenience and other incidental costs
Source: GM parts warranty terms shown on this page.
Parts Warranty Repairs at Ross Downing GMC
Ross Downing GMC installs GM Genuine Parts and ACDelco parts at 1301 S Morrison Blvd in Hammond, Monday through Friday 7:30 AM to 6:00 PM, so the work qualifies for GM's parts warranties. Call service at 985-222-2386 or parts at 985-543-6833, or book online.
GM Parts Warranty Questions
How long is the warranty on GM replacement parts?
Most service replacement parts installed by a GM dealership carry a 24-month, unlimited-mile limited warranty with labor. Select parts carry a limited lifetime warranty with 24 months of labor, and select ACDelco Advantage parts carry a 12-month, unlimited-mile warranty with labor.
Which parts have a limited lifetime warranty?
Select GM Genuine Parts and ACDelco parts sold by GM dealers: chassis parts, electronic fuel pumps, ignition wire sets, radiators, shock absorbers and struts, and wheel and hub bearings.
Does the parts warranty cover labor?
Yes, with limits. The 24-month and 12-month warranties include labor, and the limited lifetime warranty covers the part for as long as the original purchaser owns the vehicle with 24 months of labor.
Do I have to go back to a GMC dealership for a parts warranty repair?
Yes. GM's terms say the original purchaser seeking a repair must return the vehicle to a GMC dealership with a copy of the original repair order showing a GMC dealership replaced the part.
What does the parts warranty not cover?
Fluids or additional parts needed for the installation, damage from improper installation, alteration or objects striking the part, damage from coolant not used as the vehicle warranty specifies, improper application, and incidental costs such as loss of use.
Does the lifetime warranty transfer if I sell my GMC?
No. It stays in effect for as long as the original purchaser owns the vehicle the part was installed on.
Where do I get the warranty reimbursement form?
It is provided at the time of purchase and can be downloaded at genuinegmparts.com. Keep it with your original sales receipt or job card.
Are ACDelco parts covered by GM's parts warranty?
Yes. ACDelco parts are included in GM's parts warranties, from the 24-month, unlimited-mile coverage on ACDelco Professional brakes and rotors to the 12-month coverage on select ACDelco Advantage parts, when a GM dealership installs them.